The AGS Airports mobile application offers the user a range of services to provide a smooth air travel experience, from arriving at the airport to boarding the plane. It uses technology to enhance the passenger experience.
Getting to the plane can be a trip in itself. From the moment you arrive at the airport, there are a number of things you must do in order to reach the boarding gate on time and board the plane without a hitch: from parking your car to checking your luggage to finding your boarding card and keeping track of your children. Today’s world is digital, and travel is no exception. What if these variables could be managed with a mobile app? The AGS Airports smartphone app improves the passenger experience by enabling passengers to track flights, navigate the terminal, book parking, VIP lounge, COVID-19 tests and more.
The project, which arose out of the Digital Passenger Experience launched in 2018 at Glasgow and Aberdeen airports, together with the Digital Hub, focused on understanding passengers’ experience and anticipating their needs. The result is AGS, an app that makes trips easier from start to finish. Travelers can subscribe to arrival and departure updates up to 48 hours in advance and pre-book parking, which makes planning easier. Once at the airport, passengers can navigate the terminal with an airport map, get live flight updates instead of searching airport screens, pre-order food in the terminal, and even get coupons and discounts from shops and restaurants.
